Effective Date: 12/01/2025
Welcome to NiveshFirst.in! We value your trust and aim to provide you with high-quality digital products in the domains of finance, business, and eBooks. This Return and Refund Policy outlines the terms under which we handle returns and refunds for purchases made through our website.
1. No Return or Exchange Policy
Since our products are delivered in digital format, we regret to inform you that all sales are final. Once a digital product (such as an eBook) is purchased and downloaded or accessed, we are unable to accept returns, exchanges, or cancellations.
2. Refund Policy
Refunds are generally not offered due to the nature of digital products. However, exceptions may be made in the following circumstances:
- If you were charged multiple times for the same product due to a technical error.
- If you are unable to access the product after a successful purchase, and we are unable to resolve the issue within 7 working days.
3. Process for Requesting a Refund
If you believe you qualify for a refund based on the above exceptions, please follow the steps below:
- Contact our support team at niveshfirst9@gmail.com within 7 days of purchase.
- Provide the following details:
- Order number
- Date of purchase
- Description of the issue or error
- We will review your request and respond within 3-5 working days.
4. Eligibility for Refunds
To process a refund request, we may verify the following:
- Proof of payment.
- Confirmation that the product has not been accessed or downloaded inappropriately.
Refunds are issued at our sole discretion.
5. Contact Us
If you have any questions about this policy or need assistance, please feel free to reach out to us:
- Email: niveshfirst9@gmail.com
- Phone: 7654405424
By purchasing a product on NiveshFirst.in, you agree to this Return and Refund Policy.